From keeping your day-to-day IT infrastructure running smoothly to protecting your entire network with AI-driven firewall intelligence — GoTech.us has you covered.
IT Support Contracts
A GoTech.us support contract puts a dedicated team behind your entire technology stack. We handle the day-to-day so your team can focus on what they do best.
End-user hardware troubleshooting, OS installation and updates, software deployment, printer and peripheral setup, and on-call helpdesk support for your entire workforce.
Provisioning, monitoring, OS patching, scheduled backups, performance tuning, and incident response for your physical and virtual server infrastructure.
LAN/WAN design, switch and access point configuration, bandwidth monitoring, troubleshooting, and proactive optimization to keep your network fast and reliable.
Rule creation and auditing, firmware updates, VPN configuration, access policy enforcement, and security reviews for OPNsense, pfSense, and Linux-based firewalls.
Router and gateway configuration, QoS and traffic shaping, site-to-site VPN, failover and redundancy planning, and infrastructure roadmap consulting.
Predictable monthly cost. No surprise bills. A dedicated team that knows your infrastructure inside and out — ready to respond before small issues become big outages.
Choose the level of coverage that fits your business.
Essential monitoring and helpdesk — ideal for small teams.
Extended coverage with proactive network and server management.
Full 24/7 managed IT with AI Firewall monitoring included.
All tiers are custom-quoted based on your environment size and requirements.
Request an IT Support Quote AI Firewall Platform
Our AI Firewall Monitoring Platform ingests logs from your firewalls and servers in real time, runs ML anomaly detection, and automatically pushes firewall rule changes — stopping threats before they cause damage. Works with any Linux server or workstation, plus the most popular firewall platforms.
Add firewalls and servers via UDP syslog, TLS-encrypted syslog, or our lightweight log agent. The agent installs with a single copy-paste command — no inbound ports or firewall changes needed on your end.
Logs flow through our ML pipeline in real time. An Isolation Forest model trained on your own traffic patterns flags statistically abnormal connections alongside rule-based detection for port scans, brute force, DDoS, malware C2, and more.
The platform generates recommendations to block IPs, rate-limit traffic, or geo-block countries. You can approve them manually or enable Auto-Apply to let the AI push rule changes to your firewall instantly — with a full audit trail of every action.
Alerts delivered via email, Slack, Microsoft Teams, or webhook. Compliance reports generated on demand. A world map shows inbound threat geography at a glance.
Isolation Forest model trained on your own traffic. Catches what rules can't.
High-confidence threats blocked automatically. Management IPs always protected.
Ubuntu, Debian, RHEL, Rocky, Arch, Alpine, Amazon Linux, openSUSE & more.
Block entire countries with one click. Interactive world map shows threat origins.
Email, Slack, Teams, or webhook. Per-alert severity and custom remediation steps.
Daily, weekly, monthly, threat, and change audit reports on demand.
Fully implemented Partially implemented Planned
Pay only for the devices you monitor. No long-term contracts required.
Send us a message and we'll walk you through the best fit for your business size, budget, and security requirements — no pressure, no obligation.
